Cloud System Requirements

System Requirements for Desktop Central Cloud

The system requirements for using Desktop Central Cloud include the following:

  • Hardware requirements for distribution servers
  • Hardware requirements for Desktop Central agents
  • Software requirements
  • Supported browsers

Minimum hardware requirements for distribution servers

Number of computers managed using the distribution server Processor information RAM size Hard disk space
1 to 500 Intel Core i3 (2 core/4 thread) 2.0Ghz 3MB cache 4GB 6GB*
501 to 1,000 Intel Core i3 (2 core/4 thread) 2.9Ghz 3MB cache 4GB 12GB*
1,001 to 3,000 Intel Core i5 (4 core/8 thread) 2.3GHz 8GB 16GB*
3,001 to 5,000 Intel Core i7 (6 core/12 thread) 3.2GHz 8GB 20GB*

*This amount may increase depending on the number of software applications and patches that are deployed from each server.

Minimum hardware requirements for Desktop Central agents

Hardware Requirement
Processors Intel Pentium
Processor Speed 1.0GHz
RAM Size 512MB
Hard Disk Space 3GB*

*This amount may increase depending on the number of software applications and patches that are deployed from each server.

Ports

Ports used by Desktop Central Cloud are 443 for server agent communication and 8384 for communication between (remote) agent and distribution server. For more details on domains required for agent communication and whitelisted IPs, refer this document.

Software Requirements

The supported operating systems (OSs) for distribution servers and Desktop Central agents include the following:

Distribution servers

You can install distribution servers on any of the following Windows operating system versions:

  • Windows 8
  • Windows Server 2008 R2*
  • Windows Server 2012*
  • Windows Server 2012 R2*
  • Windows Server 2016*
  • Windows Server 2019*
  • Windows 8.1
  • Windows 10

*Recommended for managing 5,000 or more endpoints

Desktop Central Agents

You can use desktop Central to manage the computers running on the following operating systems:

Windows OS Windows Server OS Mac OS Linux OS*
Windows 10 Windows Server 2019 11 Big Sur Ubuntu 10.04 and later versions
Windows 8.1 Windows Server 2016 10.15 Catalina Debian 7 and later versions
Windows 8 Windows Server 2012 10.14 Mojave Red Hat Enterprise
- R2 10.13 High Linux 6 and later versions
Windows 7 Windows Server 2012 Sierra CentOS 5 and later versions
- Windows Server 2008 R2 - Fedora 19 and later versions
- - - Mandriva 2010 and later versions
*Conditional support - - Linux Mint 13 and later versions
- *Conditional support - OpenSuSE 11 and later
- - - SuSE Enterprise Linux 11 and later versions
- - - Pardus 17 and 19 *We support kernel versions above 2.6.33

For managing mobile devices

  • Android: Android devices running on version 4.0 or above
  • iOS (including iPhones, iPads, and iPods): iOS devices running on version 4.0 or above
  • Windows smartphones: Devices running on version Windows Phone 8.1 or above
  • Windows laptops (including Surface Hubs and Surface Pros): Devices running on Windows 10
  • Chrome OS: Devices running on version 57.0 or later
  • tvOS: Devices running on version 7.0 or above
  • macOS: Devices running on version 10.7 or later

Note: A TLS version of 1.2 and above is required for the legacy devices to be managed using Desktop Central Cloud.

Supported browsers

Any of the following browsers can access the Desktop Central Cloud console:

  • Microsoft Internet Explorer 10 and later versions
  • Mozilla Firefox 44 and later versions
  • Google Chrome 47 and later versions

Note: The screen resolution should be 1280 x 1024 pixels or higher.

Currently, all Linux Agents (including the ones under distribution server) only support direct download of patches from the vendor.

For more details on domains required for agent communication in Desktop Central cloud, refer this document.