To render better privacy and security, Desktop Central has enforced HTTPS mode of agent-server communication. If you are actively managing computers running on Windows legacy OS, you may encounter agent-server communication discrepancies. To ensure seamless agent-server communication, follow the below mentioned steps.
If you are managing computers running on Windows legacy OS, ensure you have patched the following updates rolled by Microsoft.
|KB3072630||Windows Server 2003||For SHA2 support|
|KB2868626||Windows XP||For SHA2 support|
To enable cipher support for Windows Server 2003 and Windows XP, follow the steps given below:
From your console, navigate to Admin tab -> Security Settings -> Disable the older forms of TLS. Disable this option to manage legacy OS using Desktop Central.