ServiceDesk Plus MSP Integrations​

Native integrations with IT and business apps​
MSP help desk software integrations

Powerful integrations with ManageEngine, Zoho, and third-party apps​

Desktop Central MSP

Integrate ServiceDesk Plus MSP with Desktop Central MSP to take control of desktops and mobile devices from your service desk. Take advantage of software deployment, patch management, profile management, and remote control—now available in a single console.

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Stay one step ahead, in terms of your networks and operations, with proactive fault detection and instant outage alerts available through ServiceDesk Plus MSP's OpManager integration. Minimize risks to enhance service desk performance.

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Computer telephony integration

Boost customer support using the computer telephony integration with ServiceDesk Plus MSP. Whether it's routing calls automatically, generating call reports, or creating interactive voice responses (IVR), this integration lets you take customer support to the next level.

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Applications Manager

Take advantage of ServiceDesk Plus MSP's integration with Applications Manager to track and monitor databases, servers, ERPs, and more across physical, virtual, and cloud environments.

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Sync accounts, work log types, and work log time periods between ServiceDesk Plus MSP and QuickBooks to prevent dual entries in accounting and simplify billing.

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Analytics Plus

Improve your business intelligence to get the best of your service desk by accessing KPIs and metrics with ServiceDesk Plus MSP's Analytics Plus integration. The powerful reporting capabilities give you greater insights into your IT service desk operations without the need to write complex database queries.

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Zoho Analytics

Make the best business decisions by getting a 360 degree view of your service desk and its performance. ServiceDesk Plus MSP's integration with Zoho Analytics gives you access to the most significant KPIs and business metrics.

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Zoho CRM

Keep customer information up-to-date and stay on top of your support activities by importing new accounts and requesters automatically from Zoho CRM to ServiceDesk Plus MSP.

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Zoho Books and Zoho Invoice

Integrate ServiceDesk Plus MSP with Zoho Books, the easy-to-use accounting tool to manage accounts, and create bills and invoices quickly and effortlessly. Create invoices in no time and schedule them using ServiceDesk Plus MSP's Zoho Invoice integration. Add a personal touch to invoices with custom logos and images.

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