OpManager Integration with ServiceDesk Plus

Monitor Networks and Servers. Proactively Prevent Network Outages.
 
Convert network alarms to tickets and assign technicians automatically in ServiceDesk Plus

    Automatically Convert Network Alarms into Tickets. Restore Services Sooner.

  • Convert network alarms from OpManager into tickets in ServiceDesk Plus, with a simple email trigger or API level integration.
  • Notify your IT help desk technicians of any network outages, alarms, and subsequent ticket creation in ServiceDesk Plus.
  • Automate the process of categorizing, prioritizing, and assigning tickets to technicians based on predefined error conditions.
  • When the outage is resolved, automatically close incidents created in ServiceDesk Plus.
  • If you haven't downloaded OpManager yet, you can do it here.
 

Monitor Networks and Servers. Proactively Prevent Network Outages.

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